October 16, 2013

More on Protecting Older North Carolinians from Financial Exploitation

I had the honor of speaking today about the new law designed to help protect older North Carolinians from financial exploitation at the Elder Financial Abuse Summit co-sponsored by the North Carolina Bankers Association and the North Carolina Credit Union League. 

We had a great turnout of financial services professionals from banks and credit unions across the state.  If you were not able to attend, I am sharing my handouts here.
 

Please feel free to share these materials with anyone associated with a financial institution so that they will be aware of the tools and protections financial institutions now have to combate elder financial exploitation.

October 11, 2013

Security breaches, unauthorized transfers, and corporate account takeovers, oh my!

  • What are a financial institution's obligations under federal and North Carolina law when there has been a security breach involving customer information?
  • When does an incident involving customer information become a "security breach" for which the law requires specific responses?
  • Who must bear the loss when there is an unauthorized transfer of funds in a consumer's account?
  • If a company's bank account is compromised (e.g., by a hacker) in a "corporate account takeover" and funds are transferred from the account without authorization, is the bank required to refund the company's money?

Photo by NCBA
Some of the hottest topics in financial services law these days involve security breaches, unauthorized transactions, and corporate account takeovers.  I addressed the legal aspects of each of these today in a presentation at the North Carolina Bankers Association's Security Summit.  The Security Summit attracts a great group of committed banking professionals, and I received numerous questions and comments on the topics covered in my presentation.  It was a genuine pleasure to participate in this well-planned, well-executed conference along with other interesting, knowledgeable speakers and competent, diligent bankers. 

I am posting the slides from my presentation here so those who were not able to attend the Security Summit will be able to see the highlights of the talk.*  I hope both bankers and commercial bank customers will find this information helpful and will be prompted to take steps to protect themselves from avoidable losses.

(Please feel free to share this blog post with others who might benefit from this information.)

Available at https://docs.google.com/file/d/0B1R8PVcU5WikSTBDSXJZandpY0k/edit?usp=sharing


[*As with all of the information I post here on the blog, this is shared for general educational purposes only, and does not constitute legal advice.  I will not be updating this information as the law develops, and I reserve the right to change my position on any issue addressed in these materials in the future.]